Unusable video streaming

We have DSL and we can watch movies and other streaming content except the content in this app. The initial ad repeats over and over and because it cant buffer and stream the whole thing the news content cant play. We tried the app on the Fire TV but we cant even hear three words of the news story before it halts to download. There needs to be better buffering and streaming because the way it currently is its totally unusable. Sadly, we are moving on to CBS which steams fine.

Dawnd789 about NBC News: Breaking & US News, v5.5.0